Shipping
If your order is NOT a preorder it may take 5-7 business days for your package to be shipped out.
US domestic shipping
Included in checkout, and gets added to the cost of merchandise based on the number of items ordered.
International shipping
Available by request (Applicable shipping charges will apply, and are determined by the country or region we ship to)
We reserve the right to deny an international shipping request. We will determine this at the time of request. For any International Shipping requests or questions, please contact us at
Refunds & Cancellations
We will only accept any Refunds or Cancellations at the buyer’s request as long as the product has not been shipped.
For any Refund or Cancellation Requests, please contact us at
customercare@rosegoldmusic.com
with a screenshot or copy of your order receipt.
Please allow for up to 5 business days for our team to review the documentation and the refund / cancellation claim based on the information provided to us by the customer.
Please remember to make your email thorough. Thank you 🌹
If we decide to proceed and have confirmed that the refund / cancellation has been processed, most refunds will clear on your bank statement within a few days.
However, in some cases, it can take up to 7 - 1 0 business days to fully clear.
Returns & Exchanges
We currently DO NOT offer returns or exchanges.
Contact Us
If you have any questions about our Shipping, Refund, or Cancellation policies contact us at customercare@rosegoldmusic.com